Quickstart

This guide takes you from a new account to your first AI visibility results. You only need your website domain to get started.

1. Create your account

Sign up at app.reachllm.com with your company email. This requirement applies to email and password signup and to Continue with Google. Existing accounts can continue to sign in with their current method.

After you review your brand, competitors, and tracked prompts, ReachLLM sends you to plan selection. If you return before finishing Checkout, sign-in takes you back to plan selection before the walkthrough. Complete Stripe Checkout to start your 3 day trial before the first metered analysis or website build begins. Enterprise Agencies starts immediately without a trial. Stripe collects a payment method during Checkout and automatically bills eligible trial plans when the trial ends unless you cancel first. You get one trial per account ever. If you have already used a trial on any plan or brand, a new subscription starts billing immediately. After a trial ends, you can still review the workspace, but actions that create new work prompt you to choose a paid plan. See Plans and pricing for what each tier includes.

If you start from the free report flow, ReachLLM asks for your website, brand name, alternate names, and at least three competitors. Progress is saved quietly while you complete the form, as disclosed beside the first step, so an interrupted request can be recovered. The final contact details are saved before submission. If a mobile connection drops before confirmation returns, ReachLLM safely checks the same saved request again instead of creating a duplicate. Confirmation email delivery runs separately, so a slow email provider cannot hold the form open or turn an accepted request into a visible failure. The competitor suggestions are discovered from your website, and you can add your own domains. Alternate names help ReachLLM match brand mentions correctly in the report. ReachLLM researches 50 personalized buyer prompts for the brand and runs all 50 across the supported AI platforms. The report is published only after every prompt has a successful result from ChatGPT through OpenAI, Google AI Overview through SerpAPI, Perplexity through Perplexity, and Gemini through Google. An aggregator response is never substituted for one of these measurements. If one provider has a temporary gap, ReachLLM automatically retries the same 50 prompts in the background. A failed recovery run advances to the next scheduled attempt instead of leaving the report unfinished. The same 50 prompts and completed analysis are saved to your ReachLLM account as soon as the verified report is published, even if the delivery email is delayed. Free reports keep every competitor you selected and show whether its website and buyer need were verified, whether it was measured, and whether it appeared in the saved answers. ReachLLM researches the closest relevant alternatives from official websites and uses their actual appearances in those answers to fill comparison gaps. A verified competitor with no mentions is shown separately from one that was not verified or measured. If fewer than three verified competitors appear, the report still shows your competitor list and available results, while comparative percentages remain unavailable. When the private report account is ready, request a password setup link from the sign-in screen and use it to open the saved prompts, responses, and report history. You can request a fresh link if an earlier one has expired. If you sign in while the report is still running, ReachLLM shows its preparation status instead of asking you to repeat brand setup. When it is ready, the account opens the saved Brand Visibility results directly. If an account-access check fails, ReachLLM stops the loading indicator and offers Try again and a support link. An access check times out after 20 seconds instead of leaving the screen loading indefinitely. If a report is already published but its saved workspace cannot be opened, ReachLLM shows the same retry and support options instead of saying the report is still being prepared. Shared report links also offer Try again when a connection fails; a temporary connection problem is shown separately from a report that is no longer published. Starting new work still follows the plan and usage limits shown in the app.

Free report questions are checked against official evidence from the website you submitted before analysis begins. Use alternate names for real brand spellings or abbreviations, not generic services or industry terms. If ReachLLM cannot verify the business or the relevance of all 50 questions, it holds the report for investigation rather than sending an unchecked result. See Free report accuracy checks.

2. Add your brand

Enter your website domain. You can also type a city, region, or country in the optional location field. ReachLLM suggests matching places with country flags, so you can select the correct market before continuing. ReachLLM analyzes your site, discovers your competitors, and researches exactly 50 tracked prompts your brand should be visible for. Tracked prompts are the questions users ask AI platforms that you want your brand to appear in. ReachLLM saves the complete prompt set before Stripe Checkout. The same exact-50 setup and recovery applies when an eligible workspace adds another brand. A new brand does not become the selected workspace until its complete prompt inventory is saved. If setup is interrupted or a research provider is temporarily unavailable, your reviewed brand details stay saved and returning to setup retries prompt research only. You do not need to repeat the four brand-review steps.

3. Review prompts and competitors

Before running an analysis, take a moment to check what was generated:

Prompts: finalize the prompt list before the first visibility run. Review prompts grouped by topic, or switch to the raw prompt list to scan every question one by one. Edit, delete, or add prompts here so the first analysis measures the questions you actually care about. See Working with prompts.
Competitors: competitors are auto-discovered during brand analysis and fully editable. Classify them as direct, indirect, or SERP competitors, keep other companies in review, add or remove entries, and set aliases for alternate spellings so mentions are matched correctly.

4. Run your first visibility analysis

After Stripe Checkout confirms an active subscription or trial, ReachLLM automatically starts the first Brand Visibility analysis with the complete reviewed prompt set and a GEO audit of your homepage. If you close Checkout after completing it or sign in again without its return page, opening the workspace resumes the saved first analysis after active access is confirmed. This also works while you watch the introduction or complete the Get Started checklist. Returning to the checkout confirmation or reopening the workspace reuses the same initial run and homepage audit. Expired trial access lets you review saved results and does not start new work. If your workspace already has active access, setup continues without creating another trial.

Once the visibility analysis and GEO audit are complete, ReachLLM also prepares your strategy plan automatically. When the visibility run finishes, open the Overview tab to see your key metrics:

Visibility Score: the percentage of your tracked prompts where a platform's answer mentions your brand.
Share of Voice: of all brand appearances in the analyzed answers, the percentage that are yours.
Average Rank: when your brand appears, the average position at which it is mentioned relative to other brands. Lower is better.

For a full explanation of every metric, read Understanding the scores.

5. Open your GEO audit

The GEO audit checks your site page by page: titles, meta descriptions, headings, structured data, llms.txt, page speed, and more, plus off-page authority and social presence. Each issue comes with a severity level (Critical, High, Medium, or Low), an explanation, and a recommended fix. Start with the Critical issues. See the GEO Audit guide.

6. Ask the agent for a summary

Open the Agent page (or the floating sidebar available on every page) and ask something like "Summarize my visibility results and top GEO issues." The agent can analyze your visibility, run audits, generate content, and much more. See The ReachLLM agent.

Keep going with the checklist

Your Dashboard includes a Get Started checklist that walks you through the remaining setup: building your knowledge base, connecting Google Search Console and Analytics, and inviting your team.